At Tupperware South Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information
Usage Data
- IP address
- Browser type and version
- Pages you visit
- Time and date of visit
- Referring website
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status
- Improve our website and customer service
- Prevent fraud and enhance security
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors (Yoco) and shipping carriers (courier services)
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for all transactions
- Secure payment processing through Yoco (PCI compliant)
- Restricted access to personal information
- Regular security assessments
Cookies
We use cookies and similar tracking technologies to:
- Remember your cart contents
- Save your theme preference (light/dark mode)
- Analyze website traffic and usage
- Improve your browsing experience
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Your Rights (POPIA Compliance)
Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:
- Access – Request a copy of your personal information
- Correction – Request correction of inaccurate information
- Deletion – Request deletion of your information (subject to legal obligations)
- Objection – Object to processing of your information
- Portability – Request transfer of your information
To exercise any of these rights, please contact us at privacy@tuppersa.co.za.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Order records – 5 years (for tax and legal purposes)
- Customer account information – Until you request deletion
- Marketing communications – Until you unsubscribe
Children's Privacy
We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.